What Our Customers Are Saying
I've been shopping and getting delivered along with curbside both have been Amazing❣ Amazing selections Amazing service and just dam straight Awesome Business and People to do Business with I love Bruce and Stan they are Always so helpful and down to earth and very efficient in all our trasactions❣
I've always enjoyed going into Enchanted Cottage, but right now, their curbside delivery is so wonderful. Not only did they package my purchase beautifully, but they shared a special note and added a special touch. It's important to support our local businesses here in Bakersfield, especially a business that adds so much healing and light to our city.
This was my first time ordering through their website as their store front is currently closed. I placed my order and selected the free local delivery option. I had my stuff within 2 hours of me placing my order! I got a text letting me know my order was out for delivery and when I called the number back for an ETA I actually got a response back. Amazing customer service in my opinion!! I also got a thank you note and a free crystal. I'll definitely be shopping here again.
During the closure they hand delivered my purchase to my home (local) the very next day. Everything was bubble wrapped and in a nice bag with a hand written thank you note and a little free gift! Great products and service!
Great Company all around. Blessed as a breath of fresh air!! Thank you for all you do! <3
Amazing customer service. I made an online purchase and it was hand delivered the next day. So considerate and beautifully packaged. This is my favorite shop. Love love love. Thank you so much!
Warm friendly atmosphere. A wonderful selection of magical supplies. The owners are the sweetest most amazing people. One of the best stores I have been to.
I picked up Tarot in Wonderland deck and Llewellyn's Complete Book of Tarot. The book that came with the deck is way more than I expected. The deck itself is beautiful. I also recieved a thank you note and gift. Yall are so awesome!
I placed an order through Enchanted Cottage, as I live out of state, and I’m so happy with the service I received! My items shipped the next day and were at my house within 2-3 days, even though the tracking number said it would be here Monday ((the day of this review is Saturday)). I did receive an email from Bruce telling me that my items were to be shipped, and a little later on in the day is when I received my shipping notification. My items were very well packed, and I loved the thank you note and extra little gift that were left for me! They have so many wonderful books and I know I’ll be back again very soon to order more! 💕
Enchanted Cottage has the best customer service! So much care and love goes into every single product and every interaction! During these strange and different times I’m so grateful for the Enchanted Cottage staff and can’t thank them enough for all they do for the customers that love them! They truly have a lifelong loyal customer in me. ❤️
This is my favorite place to purchase candles, incense and just about anything else I need in my magic cabinet😊 the staff is very kind and helpful
Great energy. I like their assortment of crystals, many types of incense, lots of books, a variety of herbs and spices and minerals. It is definitely an asset to the community. Shop locally.